I think I need mediation. What do I do?

What is Mediation?

Mediation Matters:
A Success Story

Mediation and
Small Claims Court

What is Mediation?

Mediation is a process where the parties that disagree sit down with a neutral third party, called a mediator. They each talk about the dispute and the mediator helps them reach a solution that works for both of them.

Mediation is...

Self-determined

Participants determine an acceptable solution.

Future-oriented

Focuses on mediated and long-term solutions.

Respectful

Encourages better communication between participants.

Affordable

Costs less in money, time and emotional wear and tear
than going to court.

Effective

Higher compliance rates than decisions made by courts.

More satisfying

Participants shape the outcome

MEDIATION IS NOT a determination of who is right or wrong, and the mediator is not a decision-maker.  Mediation is not an end-point -- other rights, responsibilities, and options are still available.