Mediation is a process where the parties that disagree sit down with a neutral third party, called a mediator. They each talk about the dispute and the mediator helps them reach a solution that works for both of them.
Participants determine an acceptable solution.
Focuses on mediated and long-term solutions.
Encourages better communication between participants.
Costs less in money, time and emotional wear and tear
than going to court.
Higher compliance rates than decisions made by courts.
Participants shape the outcome
MEDIATION IS NOT a determination of who is right or wrong, and the mediator is not a decision-maker. Mediation is not an end-point -- other rights, responsibilities, and options are still available.